RS Tactical Returns

Returns are easy. Just contact us within 30 days of receipt of your shipment for a RMA #. The returned items must be in new condition with original packaging and accessories. We will exchange or refund items that are the wrong size or defective/damaged.

We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund within 5 to 10 business days of our receiving your return. Please note that we refund shipping costs only if the return is a result of our error. The only refunds that will be given is if the item being returned is due to our mistake in shipping or product. You must contact the manufacture for any defective items first.

Once the items are recieved we may add a 20% restock fee if the items are not as described in the RMA#

Packing and Sending Your Return

Simply indicate the reason for your return, include the packing slip and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.

If you do not have your packing slip, please indicate the order number or the e-mail address and name of the person who made the purchase, along with the reason for your return and send the package to the following address:
We do not refund for items being returened that are special orders or miss ordered items.